Delivering superior customer service and reliable heating and air conditioning work is a trademark of Scottsdale Air Heating & Cooling. And this hallmark service trait of Scottsdale Air Heating & Cooling was recently recognized by receiving the 2012 Angie’s List Super Service Award, an award provided to excellent customer service providers across the United States each calendar year.
Each year, the experienced team at Angieslist.com reviews thousands of consumer feedback reports in each community the popular consumer website services. From busy east coast cities to small farm towns in the Midwest, the standard that Angieslist.com has placed on service providers in several different industries is truly top-notch. Any recipient of the coveted Angie’s List Super Service Award must meet strict eligibility requirements which include receiving excellent ratings from customers of each award winning company with a minimum amount of these reports being filed each year.
Since its inception in 1995, Angie’s List has been a beacon for providing factual consumer reviews across the United States and Canada for millions of online users each year. They use a grading system (similar to school grades A-F) to allow consumers of products, goods and services to provide factual and non-bias reviews of the companies they work with for a wide-variety of consumer needs. One of the most competitive and also highly-reviewed service areas is the HVAC industry.
Service ratings are calculated and reviews by Angie’s List employees on a daily basis, updated on their data base and posted online for all consumers to review.
Some of the most important areas that Angie’s List reviews include:
- How well a company represents itself to their customers (from the first conversation till the end of services complete)
- How professional a company represents themselves including, online presence, how quickly they reply to email or phone call customer inquiries, and their communication methods as to how they conduct business.
- They also review a company based on cost of services provided and compare them with like-minded companies in the same geographic area.
- Punctuality is also a hallmark rating system for Angie’s List. The ability for company employees or representatives to be on time for service calls is an important review feature for Angie’s List and the millions of consumers who use this free website daily.
Once a company has been reviewed by a pre-determined amount of customers, they qualify to receive ratings and awards based on the level of these consumer-direct reviews. And for 2012, Angie’s List recognized Scottsdale Air Heating & Cooling for being a top-rated service provider.
A Phoenix institution for over 60 years, Scottsdale Air is committed to providing you and your family with the highest level of comfort with cost effective choices for your heating and air conditioning needs. With our skilled design engineers and professional technicians working for you, your home will operate with money saving efficiency. Contact our team today to get any of your AC or Heating questions answered. Call (480)359-7141.
Scottsdale Air Heating & Cooling is proud to be a 2012 recipient of the Angie’s List 2012 Super Service Award.