Privacy Policy

Last Updated: November 3rd, 2025

Scope
Personal Information Collected
Purposes for Collecting and Processing Personal Information
Disclosures of Personal Information
Cookies and Other Tracking Mechanisms
Your Privacy Choices
External Links and Features
Children’s Privacy
Security
Changes to this Policy
Contact Us
Additional Privacy Information for Certain U.S. Residents

1. Scope

This Privacy Policy (“Policy”) describes how Scottsdale Air Heating & Cooling and its subsidiaries and affiliates (collectively, “Scottsdale Air,” “Company,” “we,” “us,” or “our”) collect, use, and disclose personal information, and explains the rights and choices available to individuals with respect to their information.

This Policy applies to website visitors, event participants, newsletter subscribers, and business partners. It covers online and offline data processing activities across our websites, including scottsdaleair.com, and our Services. Additional privacy notices may apply depending on your interaction type—for example, employment-related data collection follows different rules.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with the terms of this Policy, do not access or use our Services.

2. Personal Information Collected

We collect personal information in the following ways:

Information You Provide Directly to Us

Contact Information: name, email address, phone number, mailing address
Purchases and Payments: payment type, credit/debit card details, billing and shipping address
Communications: emails, phone calls, form submissions, chat interactions, and other correspondence
Promotional Information: marketing preferences and contact details
Survey Responses: feedback from research activities and customer satisfaction surveys
Event Details: registration and participation information for events we host or sponsor
Business Information: company name, job title, and professional details from partners and vendors

Information We Collect from Third Parties

Social media platform information when you interact with us on those platforms
Lead and prospect data from marketing providers
Enhanced customer information from data analytics providers

Information We Collect Automatically

Device and Browsing Information: browser type, operating system, IP address, access times, referring URLs
Usage Activity: links clicked, searches performed, features used, time spent on pages
Location Information: general location via IP address; precise location with your permission

3. Purposes for Collecting and Processing Personal Information

We process your personal information for the following purposes:

Provide, maintain, and support our Services
Analyze and improve our operations and user experience
Respond to inquiries and send communications
Customize and personalize your experience
Support marketing and advertising efforts
Conduct research and surveys
Develop business insights and analytics
Plan and manage events
Protect our rights and prevent fraud
Comply with legal obligations
Support auditing and internal operations
Facilitate business transactions

4. Disclosures of Personal Information

We may share your personal information with the following categories of recipients:

Vendors and Service Providers: companies that provide hosting, payment processing, customer support, and other services on our behalf
Affiliates and Subsidiaries: companies within our corporate family
Business Partners: companies with which we partner to offer products or services
Other Users: when you post content publicly on our Services
Third-Party Marketing and Analytics Providers: companies that help us understand our users and deliver targeted advertising
Companies in Business Transfers: parties involved in mergers, acquisitions, or other business transactions
Law Enforcement and Regulators: when required by law or to protect our rights
Other Parties: to protect rights, safety, and security

Important Note: We do not sell your personal information or any data to third parties for marketing or advertising purposes.

5. Cookies and Other Tracking Mechanisms

We and our third-party partners use various tracking technologies to collect information about your use of our Services:

Cookies: alphanumeric identifiers stored on your device for navigation, security, and tracking purposes
Pixel Tags: embedded graphics for email tracking and performance metrics
Local Storage: browser data that persists after closing your browser
Third-Party Analytics: Google Analytics and similar tools to analyze usage patterns
Cross-Device Tracking: identifying devices you use to access our Services
Third-Party Advertising: ad networks for targeted advertising
Custom Lists: sharing customer information for targeted marketing campaigns

6. Your Privacy Choices

Marketing Communications

You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or text messages. Please note that you may continue to receive account-related and transactional communications regardless of your marketing preferences.

SMS/MMS Program

Frequency: Message frequency varies based on your interactions with us
Costs: Standard message and data rates may apply
Opt-Out: Reply “STOP” to any message to unsubscribe
Help: Reply “HELP” for assistance
Re-opt-in: Text “START” to rejoin the program

Cookie Settings

You can disable cookies through your browser settings. Please note that some features of our Services may not function properly without cookies.

Do Not Track

Our website does not currently respond to “Do Not Track” browser signals. However, we may comply with other opt-out preference signals required by applicable law.

Industry Ad Choice

You can access opt-out options at aboutads.info/choices (Digital Advertising Alliance) to manage targeted advertising from participating networks.

7. External Links and Features

Our Services may contain links to third-party websites and integrated services that operate under their own privacy policies. Scottsdale Air is not responsible for the data practices of these third parties. We encourage you to review their privacy policies before using external links or features.

8. Children’s Privacy

Our Services are not designed for or directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe we may have collected information from a child under 13 should contact us immediately.

9. Security

We implement appropriate technical and organizational safeguards designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security measures can guarantee complete protection, and we cannot ensure or warrant the security of any information you transmit to us.

10. Changes to this Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. For material changes, we will provide prior notice through prominent announcements on our website or other appropriate means. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@scottsdaleair.com
Phone: (602) 562-2561
Mail: 722 S Perry Ln, Tempe, Arizona 85288

12. Additional Privacy Information for Certain U.S. Residents

Depending on your state of residence, you may have additional rights under applicable privacy laws. This section provides information for residents of states with comprehensive privacy laws, including California, Colorado, Connecticut, Texas, Utah, and Virginia.

General U.S. Privacy Rights

Residents of certain states may have the following rights:

Right to Access: Confirm whether we process your personal information and access that information
Right of Portability: Receive your personal information in a portable, readily usable format
Right to Delete: Request deletion of certain personal information
Right to Correction: Request correction of inaccurate personal information
Opt-Out Rights: Opt out of sales, targeted advertising, and certain automated decision-making

California Residents – CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

Categories of Personal Information Collected

We may collect the following categories of personal information:

Identifiers: name, email address, IP address, device identifiers
Customer Records: payment information, billing address
Commercial Information: purchase history, products or services considered
Internet Activity: browsing history, clickstream data, search history
Geolocation Data: general and precise location information
Audio/Visual Information: call recordings, photos, videos
Professional Information: job title, company name, professional details
Protected Classifications: age, veteran status (when voluntarily provided)
Inferences: preferences, characteristics, behaviors derived from other information
Sensitive Personal Information: precise geolocation (with your consent)

Your California Rights

Right to Know: Request the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: Opt out of the “sale” or “sharing” of your personal information
Right to Limit Use: Limit the use of sensitive personal information (not currently applicable to our processing activities)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Exercising Your Rights

To exercise your rights, you may submit a request through any of the following methods:

Submit a request via our contact form
Email us at info@scottsdaleair.com
Call us at (602) 562-2561

Authorized agents may act on your behalf with proper proof of authorization. We will verify your identity before processing your request.

Opt-Out Methods

You can adjust your cookie preferences by clicking the cookie icon at the bottom of your screen. We respect Global Privacy Control (GPC) signals. Please note that you may need to set your preferences on each browser and device you use.

Shine the Light Law

California’s “Shine the Light” law permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at info@scottsdaleair.com with your current California address. You may make one request per calendar year.

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